An impeccable energy supply is crucial for your company in order to avoid production and productivity losses. The Energy 24/24 service identifies the cause of a possible outage immediately. ENGIE Electrabel will get you up and running again.
Identification. Our experts identify the cause of the power outage immediately.
Technical advice. Our experts give you technical advice if the outage is caused by your installations. If not, they keep you informed of the nature and duration of the outage.
Intervention. On-site intervention possible to restart the installations or delivery of emergency generator for longer outages .
Assistance. Our experts assist you in all your contacts with the network opertor.
24/7 assistance from expert technicians.
Our extensive network of installation providers guarantees a permanently full stock of spare parts.
The assurance that you can restart operations with minimal losses and your employees can get back to work quickly.
Transparent and up front communicated prices for on-site interventions.
How does Energy 24/24 work ?
After signing the contract, you can call our contact center for assistance 24/24 (phone number on your Customer Area).
During a power outage, we will help you restart, carry out repairs, and install a backup generator.