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Energy 24/24: technical assistance 24/7 during a power outage

An impeccable energy supply is crucial for your company in order to avoid production and productivity losses. The Energy 24/24 service identifies the cause of a possible outage immediately. ENGIE Electrabel will get you up and running again.

Our offer

Identification. Our experts identify the cause of the power outage immediately.

Technical advice. Our experts give you technical advice if the outage is caused by your installations. If not, they keep you informed of the nature and duration of the outage.

Intervention. On-site intervention possible to restart the installations or delivery of emergency generator for longer outages

Assistance. Our experts assist you in all your contacts with the network opertor.

  • For companies that want to limit production and productivity losses
  • For companies that need correct information quickly in case of an outage.

Do you want to receive an offer?

Contact us for a quotation tailored to the needs of your business.

Request a quotation

Your benefits

Peace of mind

24/7 assistance from expert technicians.

Throughout the country

Our extensive network of installation providers guarantees a permanently full stock of spare parts.

Limitation of risks

The assurance that you can restart operations with minimal losses and your employees can get back to work quickly.


Transparent and up front communicated prices for on-site interventions.

How does Energy 24/24 work ?

Energy 24/24 in 3 steps

Contact us
Contact us for a quotation.

Contact us

After signing the contract, you can call our contact center for assistance 24/24 (phone number on your Customer Area).
During a power outage, we will help you restart, carry out repairs, and install a backup generator.

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