Production line

    Energy 24/24: technical assistance 24/7 during a power outage

    An impeccable energy supply is crucial for your company in order to avoid production and productivity losses. The Energy 24/24 service identifies the cause of a possible outage immediately. ENGIE Electrabel will get you up and running again.

    Our offer

    Identification. Our experts identify the cause of the power outage immediately.

    Technical advice. Our experts give you technical advice if the outage is caused by your installations. If not, they keep you informed of the nature and duration of the outage.

    Intervention. On-site intervention possible to restart the installations or delivery of emergency generator for longer outages .

    Assistance. Our experts assist you in all your contacts with the network opertor.

    • For companies that want to limit production and productivity losses
    • For companies that need correct information quickly in case of an outage.

    Do you want to receive an offer?

    Contact us for a quotation tailored to the needs of your business.

    Your benefits

    Peace of mind

    24/7 assistance from expert technicians.

    National coverage

    Our extensive network of installation providers guarantees a permanently full stock of spare parts.

    Risk reduction

    The assurance that you can restart operations with minimal losses and your employees can get back to work quickly.

    Transparency

    Transparent and up front communicated prices for on-site interventions.

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    How does Energy 24/24 work ?

    Energy 24/24 in 3 steps

    Contact us

    Contact us for a quotation.

    Assistance

    After signing the contract, you can call our contact center for assistance 24/24 (phone number on your Customer Area).

    Intervention

    During a power outage, we will help you restart, carry out repairs, and install a backup generator.

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