Moving to new premises
To arrange your company's relocation or expansion into additional premises, you'll need the following information:
You should record this information in an energy transfer document together with the previous user. Both parties must sign the document. The energy transfer document is the only valid proof of the correct meter readings. You can find the forms and our contact details via the button below.
Leaving your old premises
We'll arrange termination of your billing. To do this, we need the following information:
You should record this information in an energy transfer document together with the new occupant. Both parties must sign the document. Send us the document within five days following your move.
If there is no new occupant and the meters need to be closed, you should contact your distribution system operator (DSO) to arrange for someone to come and switch off the meters. It's best to do this before you leave. ENGIE Electrabel will draw up the final invoice after receiving the validated meter data from your DSO.
The transfer document on which to enter the data can be downloaded from your Customer Area. Click on the button below to log in to your Customer Area and inform us of your move.Tell us you're moving