Customer Area

Your bills

Manage your bills efficiently and easily with our online tools

Activate your e-Bill

Electronic bills and paper bills are legally equivalent. Your company can create, send, receive and keep its bills electronically, with a number of additional advantages.


We propose two electronic billing solutions that are customised to meet your requirements and those of your business activities.


The customised electronic billing system for organisations with several sites.

Your bills are automatically integrated into your accounting applications.



Your "official" bills in .pdf are available online in your Customer Area or directly sent by e-mail.


Indexation parameters

The value of the EBIm parameter Indexed formulas in EBIm (Endex Belgium Index month) for November 2016 is €49,21/MWh.


By following the EBIm parameter, the price of your energy closely follows trends in wholesale market prices in Belgium.


ENGIE Electrabel provides you with current and past indexation parameter values that influence the price of your energy.


Price components

The total price of electricity and natural gas is determined by:

  • 1. Energy price
  • 2. Network tariffs
  • 3. Supplements

Further information on price components.


Understanding your bill

Would you like to better understand your bill and its various components? A demo explains the various components in detail.