Customer Area

Our offer for large companies and public institutions

Privileged contact

Privileged contact

Your Account Manager is at your side to define your purchasing strategy with you. He is also your preferred point of contact if you need assistance from our teams of specialists.


Online tools

Online tools
  • Customer Area

    Make the most of your Customer Area whenever you wish and optimise the energy management of your company

  • Online bills

    Simplify the management of your bills. With Energy Bill, your recent and older bills (back as far as 36 months) are available in PDF format at any time.

  • Your billing data

    Your Energy Manager Business summarises technical (kWh) and financial (€) billing information for all of your facilities. For your AMR meters, you can access your most recent   detailed energy consumption data

  • Manage your customer account

    View and manage your contact, company and Electrabel contract data easily

  • Request your energy offer online

    An easy and fast request to make a new energy offer online for your business. You can request an offer for the off-take of electricity or natural gas, or the injection of auto-produced energy.


24/24 support

24/24 support

Benefit from comprehensive technical support 24 hours a day in the event of a power outage. Make sure that the power supply to your infrastructure is restored quickly.


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